Tile:

  

Q: What's a Ceramic Tile?
A: Ceramic tile is a mixture of clays which have been shaped and fired at high temperatures, resulting in a hard body. Ceramic tile is made of two parts: the body, which is called the Bisque and the surface which is called the Glaze. Glaze colors are made from minerals such as gold, sliver, zinc copper, mercury cobalt and others.

  

Q: What are the advantages of ceramic or porcelain tile over other floor covering materials?
A: Tile is the most durable flooring and facing material available. It is color permanent and virtually abrasion resistant. It will not cut, tear, gouge, puncture, warp, rot, burn or require refinishing.

  

Q: Will tile be slippery?
A: Many tiles have a textured surface or are available in different finishes. We have tiles available for every kind of application requiring increased slip-resistance.

  

Q: Will tile be cold?
A: In-floor heating products are available for new and remodel applications and tile is a great thermal conductor. For barefoot rooms like the master bath, products like TMG Radiant are a simple solution.

  

Q: How do I maintain my ceramic or porcelain tile?
A: There is no need to wax, polish or buff your tile installation. A damp sponge or mop is all that is necessary for daily maintenance. Rye Ridge Tile carries Miracle products which simplify maintenance of ceramic or porcelain tile. http://miraclesealants.com/

  

Natural Stone:

  

Q: Why should I select natural stone?

A: Natural stone is preferred by architects and builders through the ages because it offers strength, beauty and natural appeal. Color, texture and markings vary from shipment to shipment so you should make very effort to view multiple pieces of stone before selecting it and also view your order before it is installed.

  

Q: What is the difference between limestone, marble and granite?

A: Limestone and Marble show subtle veining and movement. They are sedimentary rocks composed primarily of calcium carbonate and so are sensitive to acids. Marble derives from the Latin “marmor” which means “to shine,” so marbles are hard limestone's that accept a polish well. Granites are harder rocks of volcanic origin and are not acid sensitive. Sometimes they have veining and movement, but they are generally selected for kitchen counters and high traffic floors where performance is the priority.

  

Q: Is natural stone hard to care for?

A: When the correct stone type, finish and sealer are selected for your application, natural stone is simple to care for and maintain. Sweeping and wet-mopping are all that is normally required. Consult us for the correct sealers and cleaners.

  

Granite:

  

Q: Did you know?

A: Granite is second only to diamonds in hardness. It is simply the best work surface available. Its polished finish won’t wear off. Unlike marble synthetic and laminate countertops, granite will not blister, or crack; and it is highly stain resistant. It can take a hot pot without the use of a trivet. Granite is a beautiful, durable and cost competitive solution for kitchens, baths and other areas, residential or commercial.

  

  

Design:

  

Q: What should I bring to the showroom with me?

  

A: When selecting ceramic tile, natural stone, or hardwood floors, let our showroom design professionals assist you. Bring blueprints carpet, wallpaper, fabrics and cabinet finishes with you.   It is also recommended to have a budget for your project before selections are made.

  

Q: Do I need an appointment?

A: Appointments are recommended.  Since service to our customers is our number one priority, let the staff know if you would like to make an appointment or need to cancel one.

    

Q: How long should an appointment last?

  

A: Appointments should not exceed two hours. We feel that exceeding two hours becomes unproductive. If you feel you require more time please let your sales associate know.

  

Facts about Glaze:

Glaze is a liquid glass coating that is sprayed or poured on a tile's surface prior to heating. Dark colored glaze is usually softer than light colored glaze. Shiny glaze are softer than matte or satin finishes. Unglazed tile is basically wear resistant and slip resistant.

  

  

Installation:

  

Q: What’s the best way to calculate the quantity of tile I'll need?

  

A: Multiply length time’s width of the area to be covered to give you square footage. For most installations add 5-7% for cutting loss and attic stock. When installation is diagonal or you are using a multi-size pattern, you should add 10-15%. Measurements and final Quantities are the responsibility of your tile setter. See our return policy overages and measuring mistakes.

  

Q: Is tile installation expensive?

  

A: When compared to other coverings, tile installation is expensive. However, tile installation can be permanent and less expensive in the long run – after replacement and maintenance costs for other materials are factored in. For this reason, select the best tile you can afford and make sure it’s what you want before you have it installed.

  

Q: Should I have my tile professionally installed or can I do it myself?

  

A: Some products (e.g. marble, limestone, granite and glass) and some applications (e.g. stall showers with water-proof pans and “warm floors”) are projects for professional installers. Remember your professional installer provides many value-added services (e.g. take-offs, deliveries and warranties). If you are considering do-it-yourself pick up one of the many books or videos available. Some products and projects lend themselves well to do-it-yourself.